Of course, the work of a receptionist at a non-profit legal clinic can be daunting. Often, the clients who come to the front window seeking aid are embroiled in high-stakes legal issues regarding their immigration status, impending Sheriff Sales on their homes, or an expungement that would finally allow them to get a job and thus support their family. Alicia does not view her position as wholly difficult though. In fact, she says, “Everyone tells me my job is so hard and I just keep thinking, ‘This is the best job I’ve ever had.’ I love it.” When she does encounter a difficult client, or someone who is in a dire situation and who might direct that fear or frustration towards her, Alicia turns to her faith. She takes a deep breath and says a prayer for patience and for the words necessary to help the person in front of her.

As our nation celebrated Independence Day this month, our blog highlighted the various kinds of Freedom that we pursue for ourselves and for one another. We bonded together as a staff team at an Indians baseball game. On the blog, we learned more about The Julian Center and their commitment to protecting victims of domestic violence and assault, giving them the opportunity to move forward in their lives, free from fear.

Christine explains, “When you’re talking about a victim, this is someone who has been broken down by someone else … When a victim comes into the shelter, you’re sort of helping them rebuild that. Rebuild their confidence so they know some of the things we take for granted, like you get up in the morning and you do what you want. The victim doesn’t know they can do that because they’ve been under the control of someone else. So I think through the services that we offer the client is able to slowly break out of that shell. Break out and be empowered again and to realize that, ‘Oh, hey, I can do this. I am worthy and I am able to do what I need to do for myself and for my family without being afraid.’”

Kelsey says, “In church and devotionals, the message that kind of kept coming up is that God doesn’t call the equipped, He equips the called. So I feel like that’s been a comfort to me, just trusting that I do feel like God has brought me here. Trusting that I’m going to do the work that He wants me to do. And that’s kind of a prayer that I pray just about every day: Let me serve my clients the way that He wants them to be served.”

The last straw came when Leslie’s husband graduated from hitting her to hitting their children. One day, she came home from work to discover that he had beaten their three-year-old daughter, Samantha*. This small child looked up at Leslie and told her that she was scared of her father. Leslie knew the situation was untenable. And so, a few days later, while her husband was out of the house, Leslie made her move. She packed up some belongings and she and her three children fled to the Julian Center.

Such upsetting cases can be difficult to see everyday, so Patti and the rest of the VJP staff try to remember the higher purpose behind their work. Patti says, “This population is what I would consider the most vulnerable, especially the immigrants and human trafficking victims. So just knowing that we’re called to help the vulnerable, I would say that really, when it’s hard, you just reflect on that. These are the people who need help the most.”