Staff Highlight Alexandra Ross Staff Highlight Alexandra Ross

Recognizing God's Provision

Recognizing God’s provision is often pivotal to the work that Michael does—most especially when that work is messy. “[At times, I find myself] working with some pretty broken situations and still not being able to fix them,” he says. On occasion, there are no good options for our clients; a foreclosure cannot be prevented and Michael finds himself in the position of having to deliver bad news. “I don’t like it when things don’t work,” he says. “My hope is that we can offer assistance of some sort often, yet it sometimes doesn’t take the shape that people are hoping for.” But even when things don’t work precisely as his clients would like, Michael is there to walk through the process alongside them.

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Client Stories Alexandra Ross Client Stories Alexandra Ross

Getting Hope: A Veteran's Story

After completing the initial steps of the Clinic’s intake process, Stephen was assigned to Housing Counselor Helene Rodriguez, who was determined to help him. “It just made me realize that sometimes it’s not [a client’s] fault that they fall behind on their mortgage,” she says. “It’s their medical condition, or traumatic events.”

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